H20_2_Ski

I have to follow up on my initial post. @brooks got in touch with me and went out of his way to help me out. I must say, the customer service was beyond expectation and have gained a customer for life! THANK YOU @brooks!!

Thank you for all the responses!!! I have sent an email to Brooks and look forward to working with them!

I have been skiing on Radar ski's for 6-7 years and have been a huge fan of their ski's. Recently, I went out for a post-work run and blew out the heels of both of my vector boots. I have probably only skied on this ski 30 times. The ski has always been dried/stored indoors and taken care of very well. I can understand that sometimes product fail, but the response I received from Radar customer service really turned me off. It seems that the manufacturer doesn't want to offer any support other than their response below.

 

"I would highly recommend our new Vectors. As we have changed the construction along the sides to strengthen both the inside and outside of the boot along with the rear end, where you have had troubles...."

 

I then sent in images to show the unusual break down of the boots explaining that I felt it was a true defect.

 

Has anyone had blow outs like this and received support from Radar? I can't believe that this is a standard response in the industry. I guess I will have to start looking towards other manufacturers.

I agree with @Skoot1123‌. I live in Milwaukee and have been to many other venues, this little lagoon near Lake Michigan is great! There are a few breweries to check out right in Milwaukee. MKE Brewing and Lake Front Brewery do great tours and are both right downtown. Milwaukee has also developed a wonderful restaurant scene. There are so many local places to check out. Yelp! helps.

@JayG80 Thank you for the input! I really appreciate it! How do you like your EXOs?

I am trying to find out if 2012 Radar Vector Feather Plate Bindings will fit right on a 68 Syndicate S1. Does anyone have experience with this?