Baller Steven Posted July 29, 2009 Baller Share Posted July 29, 2009 Thanks to Ashley and Eric at Radar for the outstanding customer service today!!! They were prompt and courteous with their responses, something that's hard to come by in this day and age! It's nice to know that they will stand behind their product and actually care and want to keep you on their product. Thanks again guys for your help! Steven Haines Link to comment Share on other sites More sharing options...
Administrators Horton Posted July 29, 2009 Administrators Share Posted July 29, 2009 Ashley is kind of cute too . . . . Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller Skihack Posted July 30, 2009 Baller Share Posted July 30, 2009 What did they do? Link to comment Share on other sites More sharing options...
Baller Steven Posted July 30, 2009 Author Baller Share Posted July 30, 2009 I don't know about Ashley, but I'd like too!!! She sounds like a sweet heart!!!    I got a new RS-1 handle from them and found that it was on the short side. I e-mailed them, and within 1 hour I had gotten 3 return e-mails and a new handle. No questions asked and a nice apology for the in-convenience! I thought that was great! Not only do they have a great product (specifically the MPD) but great customer service! Obviously, Herb and Eddie know the value of a satisfied customer because before they started Radar, I got the same treatment from HO. Needless to say, I am very pleased!!! Link to comment Share on other sites More sharing options...
Baller ForrestGump Posted July 30, 2009 Baller Share Posted July 30, 2009 I ordered a ski for a friend from the website a few weeks ago and Ashley took care of me, too. Very good service. Now, I wish they'd put all sizes of RS1 liners on there so I could order directly from them. Link to comment Share on other sites More sharing options...
Old MS Accout Posted July 30, 2009 Share Posted July 30, 2009 "RS1 Rocks" Link to comment Share on other sites More sharing options...
Baller Steven Posted July 30, 2009 Author Baller Share Posted July 30, 2009 I haven't tried the RS-1 yet, but you'll have to pry my MPD from my cold dead hands!!! /vanillaforum/js/tinymce/jscripts/tiny_mce/plugins/emotions/images/smiley-sealed.gif Link to comment Share on other sites More sharing options...
Baller skidawg Posted July 30, 2009 Baller Share Posted July 30, 2009 My radar handle is extremely short also (5 inches) does that make a difference, It is an awesome handle anyway. Link to comment Share on other sites More sharing options...
Old MS Accout Posted July 30, 2009 Share Posted July 30, 2009 Thats nothing at 39 off."MPD ROCKS"  Link to comment Share on other sites More sharing options...
Baller Steven Posted July 30, 2009 Author Baller Share Posted July 30, 2009 I'd say that 5" matters for us "meer mortals" !!! I wish I could say that doesn't matter at 39 MS! I pulled a dummy this year. I bought what I thought was a non-switch rope, measured it against my old switch rope and found that it was about 8" longer (the old one was short) The problem was, I don't remember if I compared it with the 39 loop in or out???!!! So, the combo of the short handle and no 39 loop, I ended up 2' + short! OOPS /vanillaforum/js/tinymce/jscripts/tiny_mce/plugins/emotions/images/smiley-embarassed.gif 35's are a lot easier now!!! Link to comment Share on other sites More sharing options...
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