Baller tsixam Posted August 9, 2010 Baller Share Posted August 9, 2010 I have found some cracks in my ski, just in font of the front binding. I need email addresses to the right people at Obrien. Thanks. Tsixam Link to comment Share on other sites More sharing options...
Baller ForrestGump Posted August 9, 2010 Baller Share Posted August 9, 2010 Adam Cord's email address is adamc@obrien.com. He's at nationals this week, though. Alternatively you can call their main number and ask for warranty or email customerservice@obrien.com . Customer service generally replies pretty quickly. Link to comment Share on other sites More sharing options...
FA Posted August 9, 2010 Share Posted August 9, 2010 Adam is fantastic. However he is a busy busy man with nationals, the 2011 elites, the obrien team, etc. The customer service email is best that shane posted. Link to comment Share on other sites More sharing options...
Baller MattP Posted August 9, 2010 Baller Share Posted August 9, 2010 Tsixam what ski did you find cracks in? Elite? SixAM? Link to comment Share on other sites More sharing options...
Baller tsixam Posted August 9, 2010 Author Baller Share Posted August 9, 2010 Thanks,I have sent them an email.Brent, I am in Sweden. The dealer in Sweden wants me to contact Obrien since I didn´t buy it from him.MattP, It´s an Elite.Tsixam Link to comment Share on other sites More sharing options...
Baller tsixam Posted August 12, 2010 Author Baller Share Posted August 12, 2010 I´ll have to agree! Obrien´s customer service is outstanding. Yesterday I sent them an email with some pics. Today I received an answer from Kevin Jonhson writing that they will replace it. Then he sent instructions to the Swedish dealer to send a ski immediately. It´s already in the mail and I will have it tomorrow. http://www.ballofspray.com/vanillaforum/js/tinymce/jscripts/tiny_mce/plugins/emotions/images/smiley-laughing.gif Tsixam Link to comment Share on other sites More sharing options...
Baller MattP Posted August 12, 2010 Baller Share Posted August 12, 2010 Got to love O'Brien! Link to comment Share on other sites More sharing options...
Baller tsixam Posted August 13, 2010 Author Baller Share Posted August 13, 2010 When I got home from work today I found an brand new Elite at my door step!http://www.ballofspray.com/vanillaforum/js/tinymce/jscripts/tiny_mce/plugins/emotions/images/smiley-laughing.gif Tsixam Link to comment Share on other sites More sharing options...
T-UP Posted August 13, 2010 Share Posted August 13, 2010 Awesome! Get your fin block? Link to comment Share on other sites More sharing options...
Baller tsixam Posted August 13, 2010 Author Baller Share Posted August 13, 2010 No, I am still waiting..Tsixam Link to comment Share on other sites More sharing options...
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