Baller ThePantsManCan Posted December 2, 2013 Baller Share Posted December 2, 2013 Has anyone ordered anything from US Gear recently? Is Randy still backed up with orders? I'd like to make a new order, but I'm not interested in waiting too long. Not that I need it with it being winter and all. I love these handles, and I never want to switch to another brand. I found that it is MUCH less likely to handle ding your ski with one of his curved end handles. Maybe near impossible to crack a ski open with one because of the design. Anybody have the answer? Link to comment Share on other sites More sharing options...
Administrators Horton Posted December 2, 2013 Administrators Share Posted December 2, 2013 The day that there is a dealer with product in stock I will purchase US Gear again. I love the products but... Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller Chef23 Posted December 2, 2013 Baller Share Posted December 2, 2013 My issue with the handles was that I tended to grab the handle out on the curve and wore out my gloves. It drove me back to a straight handle. Link to comment Share on other sites More sharing options...
Baller Brewski Posted December 2, 2013 Baller Share Posted December 2, 2013 Placed order in Sept after a month I called and talked to Randy once a week or so until it showed up. I know he make mega barefoot handles for WBC so I am sure he is going to stay backed up. Well worth custom work wait..... Link to comment Share on other sites More sharing options...
Baller ThePantsManCan Posted December 2, 2013 Author Baller Share Posted December 2, 2013 I ski with a 12" handle, and have mis-grabbed the handle on the outside as you described. Was thinking of maybe getting a 13" handle to compensate for my (Awesomely Handsome) wide shoulders. Link to comment Share on other sites More sharing options...
Baller Brewski Posted December 2, 2013 Baller Share Posted December 2, 2013 I like the fact that my head can not fit through the triangle on the 12". No need for a no noose. I put one on anyhow to see what it looks. It is also strung with spectra so I can use it for barefoot jump. Plus it floats. Link to comment Share on other sites More sharing options...
Baller ral Posted December 2, 2013 Baller Share Posted December 2, 2013 9 months lead time for me. But part of that was due to mistakes in the shipping process (3 months out of the 9). Link to comment Share on other sites More sharing options...
Baller scuppers Posted December 2, 2013 Baller Share Posted December 2, 2013 They just won't return calls or e-mails. Great stuff if you can get it. Odd way to run a business. Link to comment Share on other sites More sharing options...
Baller Not_The_Pug Posted December 2, 2013 Baller Share Posted December 2, 2013 I ordered two online and got them about 2 or 3 weeks later. This was in October. Link to comment Share on other sites More sharing options...
Baller gregy Posted December 2, 2013 Baller Share Posted December 2, 2013 There was a post a few months ago that he had hired someone to help run the business. Link to comment Share on other sites More sharing options...
Chuck_Dickey Posted December 3, 2013 Share Posted December 3, 2013 US Gear is great stuff and worth the wait. I think lead times have been much improved. Give Randy a try! Link to comment Share on other sites More sharing options...
Baller skibug Posted December 28, 2013 Baller Share Posted December 28, 2013 Just a heads up on US Gear. Seems as though lead times are becoming more in line...at least for me....got my handle in 1 month, very acceptable for a custom handle. Thanks Randy. The product is great, can't wait to use it. There are now 5 handles in the family, 4 are mine and 1 is the wife's. Seems fair. Link to comment Share on other sites More sharing options...
Administrators Horton Posted December 28, 2013 Administrators Share Posted December 28, 2013 @skibug custom? Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller skibug Posted December 28, 2013 Baller Share Posted December 28, 2013 @Horton I would say "custom" as you can order any color, rope type (Spectra or Poly), diameter (ground to whatever diameter you desire) , rope protector or not, radius or not, 12" or 13", Rathbun series. So, they are hand made and not mass produced. I think Masterline advertises they have custom handles and ropes too; and, with less customization. masterlineusa.com/Masterline/Custom-Water-Ski-Handles/ Link to comment Share on other sites More sharing options...
Baller MZito Posted December 28, 2013 Baller Share Posted December 28, 2013 Hummm...I am still waiting for my handle that I ordered in late Sept this yr... I am losing patients I want it as I travel to the south for work and usually take my ski. Link to comment Share on other sites More sharing options...
Administrators Horton Posted December 28, 2013 Administrators Share Posted December 28, 2013 @mzito call you credit card company. Get your money back. Order a MasterLine Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller Gloersen Posted December 28, 2013 Baller Share Posted December 28, 2013 Ordered online 12.2.13 Slalom Pro V OCS Radius 1 Color: yellow Slalom Handle Width: Handle Width 12" Diameter: 1.000" Standard Dia. Add Carbon Ski Protector: Black Protector Received 12.24.13 fwiw; no complaints here. Link to comment Share on other sites More sharing options...
Chuck_Dickey Posted December 28, 2013 Share Posted December 28, 2013 @mzito Your order got lost in the crack I'll bet. Try calling Randy and find out what's up, I got mine in less than a month. Link to comment Share on other sites More sharing options...
Baller mlusa Posted December 29, 2013 Baller Share Posted December 29, 2013 Masterline can customize anything you want. We are the only company that makes it's own raw rope and handles. We have our own blend of Poly-propylene called PolyProMAX. We braid it in house on our own braiding machines. We have total control over every step of the manufacturing process of our ropes and handles. We do sell our rope to other companies, but US Gear will no longer have any rope from Masterline in their products. So you won't find the same quality rope as in the past. For customization we have 8 different diameters to choose from in 10", 11", 12", 13" and 15" lengths or any other length you want. The rubber on our bars is far superior to anything else on the market. We have even changed our blend of rubber for 2014 and the grip and wear is incredible. We can braid the handles our way or any way you want, even anti-roll. If you want handle with curved ends like the ones you are having trouble getting, give us a call, we will even answer the phone or call you right back: 1- 800-889-9883. Check with @brewski for a protector to add to your handle. Link to comment Share on other sites More sharing options...
Baller ThePantsManCan Posted December 29, 2013 Author Baller Share Posted December 29, 2013 Holy. Cow. I'm calling Monday. I'm even gonna set my alarm. Sheesh, I am a gear nerd! Love it! Link to comment Share on other sites More sharing options...
Baller Brewski Posted December 29, 2013 Baller Share Posted December 29, 2013 @mlusa Thanks for the bump on the head guards but due to possible patent infringement I decided to focus spare time on the custom boots and plates, and a couple of new barefoot projects. Link to comment Share on other sites More sharing options...
Administrators Horton Posted December 29, 2013 Administrators Share Posted December 29, 2013 @mlusa forgive me. I have strayed. I was wrong. My rope and handle will be MasterLine in 2014. Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller MZito Posted December 31, 2013 Baller Share Posted December 31, 2013 @Chuck_Dickey I tried calling the number on the US Gear website and "Mailbox Full" is the best I got. I sent an email from the website as well and nothing has come back. do you have a direct line for Randy? I would like to talk to him in person. @Horton @mlusa if I don't get anywhere with my order by next week I will be calling my CC and getting a reversal on my funds. I will order a custom handle from ML. Thanks for the info. Link to comment Share on other sites More sharing options...
Baller MZito Posted January 22, 2014 Baller Share Posted January 22, 2014 @Skibug I have had a horrible time trying to reach Randy. He has collected my 136.00 back in Oct and no product has been delivered. I have tried calling (6-10 X) email 2-3 X and ZERO response. I purchased this via Paypal which I am out of the money due to the 45 day stipulation they have. how did you reach him, do you have another way to get in touch with him ETC??? If anyone know Randy, i would really like to connect with him. Much appreciated!! Link to comment Share on other sites More sharing options...
Administrators Horton Posted January 22, 2014 Administrators Share Posted January 22, 2014 Are you sure PayPal will not help? I would ride them. Chances are Randy will send you your stuff SOMEDAY but I am long past defending him. Get your money back and call MasterLine Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller Texas6 Posted January 23, 2014 Baller Share Posted January 23, 2014 I realize US Gear IS Randy. I think he makes a stellar product that with the right attention could be a meaningful brand in this industry. I would love the opportunity to speak with Randy about having his product manufactured elsewhere and giving him an "out" on all of this. Not sure if he wants that but it sure feels like opportunity knocking for the right Baller and Randy. Link to comment Share on other sites More sharing options...
Baller skibug Posted January 23, 2014 Baller Share Posted January 23, 2014 @mzito, I wish I had more I could tell you; but, I use the same emails and phone numbers as everyone else. I did not order the last product that I received; it was a gift a relative ordered for me. The order went through, there was no return communications even after repeated attempts by my relative to touch base with Randy. Then, about 1 month after the order was placed, they got an email with a tracking number. The handle showed up about 5 days after the email. Not sure what else I can tell you. Link to comment Share on other sites More sharing options...
Baller gregy Posted January 23, 2014 Baller Share Posted January 23, 2014 @texas6 I sent Randy an email and left a message offering to help. Never got a reply, no thank you, or anything. I saw a post that he had hired someone to help him. Not sure what they are doing. I'm going to give mlusa a try and see if they can build me a V radius handle. Link to comment Share on other sites More sharing options...
Baller teammalibu Posted January 23, 2014 Baller Share Posted January 23, 2014 Order Masterline and fagetaboutit! Link to comment Share on other sites More sharing options...
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