@webbdawg99, please do post an update of what transpires with the airline. Their name and how they handle your claim. Airlines need to be held accountable as much as possible.
And for everyone, at any signs of damage, even what may appear to be only external damage, a report should be immediately made to the airline when you pick up your baggage, it adds major credibility to a subsequent claim after leaving the airport. And even if everything inside seems to be ok. Pain in the butt time wise but could pay off. We fly Delta all the time and so far have never had loss or breakage, (although several delayed ski bag deliveries), but did have an incident once with my soft roller bag, had huge footprints all over it. It had to have been walked/jumped/stomped on. Pretty hard for an airline to spin that as an "accident". Everything looked fine, but I reported it just in case. Turned out to be no damage, but the baggage office person said the report would have impact and would definitely be taken into account had I found damage later. Makes it harder for them to say the damage happened later or elsewhere.
And I totally agree, Paul C is a first class guy.