Baller thompjs Posted June 27, 2011 Baller Share Posted June 27, 2011 If anyone from Masterline reads this -- fix your contact us page. Link to comment Share on other sites More sharing options...
Baller Chef23 Posted June 27, 2011 Baller Share Posted June 27, 2011 I had some very tough service from them last year. They made it right in the end but it took a long time and required several phone calls. I like there stuff but I would buy it from a dealer rather than direct. Link to comment Share on other sites More sharing options...
Baller thompjs Posted June 27, 2011 Author Baller Share Posted June 27, 2011 Called as well maybe some day I will get a return call Link to comment Share on other sites More sharing options...
Baller Chef23 Posted June 27, 2011 Baller Share Posted June 27, 2011 Finally I got someone who runs operations to call me back. I looked for his name recently but I couldn't track it down. Russell Gay was terrible at communication to the point that I had cancelled a whole order. Link to comment Share on other sites More sharing options...
Baller jdarwin Posted June 28, 2011 Baller Share Posted June 28, 2011 Chef - if you have a need for Masterline product in the future, shoot me an e-mail: jdarwin (at) lakesatcottonwood.com. They have had some issues w/ a supplier overseas (gloves) recently but all's well now. Link to comment Share on other sites More sharing options...
Baller skibug Posted June 28, 2011 Baller Share Posted June 28, 2011 CHef23 - Speaking from very recent, personal experience ordering from Joe Darwin's pro shop for Masterline products; the service and communications has been great. Plus, you can always find him here is you have issues. Link to comment Share on other sites More sharing options...
Baller Chef23 Posted June 28, 2011 Baller Share Posted June 28, 2011 I agree I have bought from Joe in the past and definitely will next time I need stuff. Link to comment Share on other sites More sharing options...
stone88 Posted June 30, 2011 Share Posted June 30, 2011 @jdarwin have you got any more info on the arm-guard system Masterline are developing? I also tried to contact them but website doesnt work! Link to comment Share on other sites More sharing options...
Baller jdarwin Posted June 30, 2011 Baller Share Posted June 30, 2011 No, I haven't heard any news on that front. Link to comment Share on other sites More sharing options...
Baller MattP Posted June 30, 2011 Baller Share Posted June 30, 2011 They have a new website. It could be a bug Link to comment Share on other sites More sharing options...
Baller thompjs Posted June 30, 2011 Author Baller Share Posted June 30, 2011 Sent Russell an email about the issue. They finally called me back on some other issues. Link to comment Share on other sites More sharing options...
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