Baller Fine409 Posted July 26, 2011 Baller Share Posted July 26, 2011 Hi all, I'm wondering if anyone has had any issues with the Radar Strada boot lace hardware? I've had my ski w/ these boots for about a month now, and both of the top lace, plastic pieces have popped off. I've been very careful with them, but they still have come off. Am I the only one with this issue, or has anyone else had this happen to them? Any other ideas/substitutes for the hardware they come with? My fear is that the two laces that are bonded together will break apart and I'll end up losing the tightening piece.... Thanks in advance! Link to comment Share on other sites More sharing options...
Baller Razorskier1 Posted July 26, 2011 Baller Share Posted July 26, 2011 Just tie a knot at the top. I have had this happen with one of my Radar boots before and just decided to tie a knot and leave it at that. Worked fine. Link to comment Share on other sites More sharing options...
Baller Ed_Obermeier Posted July 26, 2011 Baller Share Posted July 26, 2011 I've had both top lace plastics come off on mine (had the same issue with that on D3 boots as well FWIW), plus the little Damn Thing that tensions the lower lace on the rear boot broke so I can't tension the lower part of the rear at all. Deal that sticks up from the center of the Damn Thing just pulled out. They say to run them loose, so I am... Hasn't affected performance to date so not a big issue but I would like to replace the Damn Thing tensioner on the rear boot some day. Need to contact Radar to get one I guess. I tied a knot in the cord so not a big issue there other than just looks. Ed Link to comment Share on other sites More sharing options...
TNh2oskier Posted July 26, 2011 Share Posted July 26, 2011 My strada bindings lower lace tensioner has come apart several times as I'm taking them off. The little catch piece will come out if pulled to hard. Seems as if they should throw an extra one in with each binding, since its going to get lost or break sometime. Let us know what you find for spair parts. Link to comment Share on other sites More sharing options...
Baller Ed_Obermeier Posted July 26, 2011 Baller Share Posted July 26, 2011 Hey Eddie, you out there?? Link to comment Share on other sites More sharing options...
Baller Fine409 Posted July 26, 2011 Author Baller Share Posted July 26, 2011 Is there a phone number or email address for Radar's customer service that someone has that they can share? Link to comment Share on other sites More sharing options...
bxroads Posted July 26, 2011 Share Posted July 26, 2011 I've pulled the catch piece out on mine several times. Luckily I have not lost it yet but I know its just a matter of time. I'd love to have a spare. Link to comment Share on other sites More sharing options...
Administrators Horton Posted July 26, 2011 Administrators Share Posted July 26, 2011 Radar 425.222.7547 Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller eddie_roberts_jr Posted July 26, 2011 Baller Share Posted July 26, 2011 Or, you can call 425 369 6851 and ask for Ryan Hughes and he'll stick some in the mail for you. By the way, if the "tensioners" are pulled on they will come out. We're now tying a knot in the stretchy cord to pull on so people don't pull on the plastic parts. You can pull on the sliders but don't pull on the "tensioner" for the bottom lace or the piece that captures the two ends of the stretchy lace. Link to comment Share on other sites More sharing options...
Baller Fine409 Posted July 26, 2011 Author Baller Share Posted July 26, 2011 Thanks for the responses everyone! Link to comment Share on other sites More sharing options...
Baller tsixam Posted July 26, 2011 Baller Share Posted July 26, 2011 Mine came off after just a few sets. I just ski without them. The tightening “stuff” got lost as well but I replaced them with a set from an old wind coat. It works just as well since I leave the laces pretty loose. Tsixam Link to comment Share on other sites More sharing options...
Baller Ed_Obermeier Posted July 26, 2011 Baller Share Posted July 26, 2011 Thanks for the post tsixam, great idea. That's one of those "why didn't I think of that" deals. Ought to work just fine, should have thought of that myself. I did call the number ER posted (thanks Eddie, you rock as usual) and Heather has me hooked up. Good to go. Ed Link to comment Share on other sites More sharing options...
Baller T_C Posted July 26, 2011 Baller Share Posted July 26, 2011 K Mart sells cord tensioners in the hardware department. Link to comment Share on other sites More sharing options...
Baller Steven_Haines Posted July 26, 2011 Baller Share Posted July 26, 2011 Mcmaster Carr, acetal wheel, 25 per pkg, $10.52 per pkg, item # 3734T2 Link to comment Share on other sites More sharing options...
Baller eleeski Posted July 26, 2011 Baller Share Posted July 26, 2011 I picked up some abused RS1s. The bottom hard lace hardware was broken. I replaced the bottom lace with a hardshell clip. Worked great plus I could unclip between passes to relax my feet. Kirk's Strada boot hard lace hardware broke. I found Zippy after a couple of beers and he cannibalized his boot so Kirk could have his boot right for his Regional run. The repair was really easy, even after all those beers. Thanks Richard. Pick up a couple of spares from Radar and maintain your boot as needed. Tying off the top elastic lace is not a bad idea. Once you have figured out the tension you like, the knot will give you that consistently. Eventually bungee will change so occasional retying will be needed. Radar's boots do need maintenence but far less than any other hardshell I've seen. Enjoy and do the minor repairs. Eric Link to comment Share on other sites More sharing options...
mkerzie Posted July 27, 2011 Share Posted July 27, 2011 This happen to me while on a ski trip to Costa Rica. I called Radar when I got back and they shipped replacement parts right away. After that i never skied without my bag o' replacement parts. Now I have a goode set up i like much better! Link to comment Share on other sites More sharing options...
Baller Ed_Obermeier Posted August 12, 2011 Baller Share Posted August 12, 2011 Anybody else who called the number Eddie listed above receive their bottom lace tensioners yet? Link to comment Share on other sites More sharing options...
Administrators Horton Posted August 12, 2011 Administrators Share Posted August 12, 2011 I just ordered 3 sets. Call the main # and order. Or email me and I will get them for you. Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller davemac Posted August 12, 2011 Baller Share Posted August 12, 2011 Hey EZ Ed, I dropped Ryan an email, and got a few of the "tabs" for the lower bungee locks sent to me. There are a lot of things in this world to complain about....Radar Customer Service is NOT one of them. No big deal, but the "tabs" I got were white...wonder if it is a sign of things to come? Link to comment Share on other sites More sharing options...
Baller Ed_Obermeier Posted August 12, 2011 Baller Share Posted August 12, 2011 Seriously doubt it dave. It's a small niggling nuiscence item that's low on the priority list, deal with that myself occasionally, not a big deal. I'm doing just fine using tsixam's fix suggestion above. Just wondered if they were shipping any yet. Link to comment Share on other sites More sharing options...
Baller davemac Posted August 12, 2011 Baller Share Posted August 12, 2011 EZ Ed, They were nice enough to send me an extra...one of which is now in an envelope in my mailbox, and will be heading to you in the sunflower state tomorrow. When you get it, you will see that there is a groove/tab on it...such that there is a "top" and "bottom" to it....ahhh, you'll figure it out. Cheers. Link to comment Share on other sites More sharing options...
TNh2oskier Posted August 13, 2011 Share Posted August 13, 2011 Thanks Radar, made the call and had the parts I needed and a few spares waiting in the mailbox. Link to comment Share on other sites More sharing options...
RB Posted August 15, 2011 Share Posted August 15, 2011 Finally had one of my tensioners take a deep six last week. Radar, Heather I believe, sent out three replacements pronto. I like the fact that they are white, easier to see. Link to comment Share on other sites More sharing options...
Baller Ed_Obermeier Posted August 15, 2011 Baller Share Posted August 15, 2011 Heather, you forgot me! Ed Link to comment Share on other sites More sharing options...
Nick Sullivan Posted August 16, 2011 Share Posted August 16, 2011 Man, you guys are hard on stuff. :) The good news is that you aren't fixing broken ankles or bent rails. Link to comment Share on other sites More sharing options...
Baller 6balls Posted August 16, 2011 Baller Share Posted August 16, 2011 I'm not skiing them anymore as noted in another post. It wasn't the reason to switch back to leverage completely, but my Strada's would pop open mid-pass at times. The elastic top straps would just come loose, despite being a guy who runs an intentionally snug fit. This issue and the fact that I generally skied like dung on them necessitated the switch back to leverage bindings. Link to comment Share on other sites More sharing options...
Baller Ed_Obermeier Posted August 16, 2011 Baller Share Posted August 16, 2011 Davemac - got your letter today (thanks for the cool sticker, already on my boat window). Unfortunately there was a rip in the envelope and the Damn Thing was missing in action. Guess I'm not meant to have one... Link to comment Share on other sites More sharing options...
Baller davemac Posted August 16, 2011 Baller Share Posted August 16, 2011 Dang!!! A failed attempt at a good deed. Link to comment Share on other sites More sharing options...
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