Baller als2104 Posted June 1, 2023 Baller Share Posted June 1, 2023 Hey. Does anyone have a contact for customer service at Radar? Had an issue where the BOA pulled off my vapor binding. Just looking for someone to speak with to discuss options. Thanks Link to comment Share on other sites More sharing options...
Baller BraceMaker Posted June 1, 2023 Baller Share Posted June 1, 2023 As a side note Boa is very good at sending free repair bits. Link to comment Share on other sites More sharing options...
Baller jjackkrash Posted June 2, 2023 Baller Share Posted June 2, 2023 Brooks Wilson https://radarskis.com/team/brooks-wilson Link to comment Share on other sites More sharing options...
Baller_ Slalom.Steve Posted June 2, 2023 Baller_ Share Posted June 2, 2023 https://radarskis.com/contact-us Link to comment Share on other sites More sharing options...
Baller BGrow76 Posted June 6, 2023 Baller Share Posted June 6, 2023 I also have a BOA system that has pulled off of the Vapor Carbitex boot. I tried the submission from in the link above but I get an error. What is their email? Link to comment Share on other sites More sharing options...
Baller ALPJr Posted June 6, 2023 Baller Share Posted June 6, 2023 Did you try contacting your pro shop? Link to comment Share on other sites More sharing options...
Baller BGrow76 Posted June 6, 2023 Baller Share Posted June 6, 2023 I did not, these boots were bought directly from Radar. Link to comment Share on other sites More sharing options...
Baller_ mike_mapple Posted June 7, 2023 Baller_ Share Posted June 7, 2023 20 hours ago, BGrow76 said: I did not, these boots were bought directly from Radar. I would check your invoice, Radar uses pro shops to fill orders placed on the site, but also they are great people so they will help you out, and at least get you pointed correctly 2 Performance Ski and Surf Mike@perfski.com 👾 Link to comment Share on other sites More sharing options...
Baller morfoot Posted June 8, 2023 Baller Share Posted June 8, 2023 Pick up the phone and call them. I have a 2015 Radar Graphite Vapor that lost 2 of the Stainless Allen head screws on the fin. Couldn't find replacement set screws anywhere and couldn't order them from RADAR hence the phone call. Those guy's said they weren't sure which fin set up I had as they changed the fin design mid year and didn't know which one I had so they just sent me a new fin setup free of charge. I offered to pay for it and the cost of the ride but in typical Washington fashion..." Hey man No worries, What's your address?" I got it a couple days later and I live on the east coast. THAT is customer service!!! So Thank you RADAR SKIS!!!! 2 Link to comment Share on other sites More sharing options...
Baller_ Slalom.Steve Posted June 9, 2023 Baller_ Share Posted June 9, 2023 Message them on Instagram - https://www.instagram.com/radarskis Link to comment Share on other sites More sharing options...
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