I know, I'm just frustrated at the whole process. Imagine winning a free Ferrari, having it parked in your driveway, but they won't give you the keys. I've had nothing but great experiences with HO in the past, so this kinda surprises me; granted I'm sure bent rails & the like are a bit higher on their priority list. If anyone out there wants to fabricate a plate for me, by all means give me a holler.
The 'drilling' option was to carve out as much material as I could with a hex wrench & fill the cavity with epoxy before putting inserts in, & taking the individual plates off my existing bindings & drilling the 7 holes through those to match the EXO pattern, placing a good sized washer between those plates and the ski. I know, it's about a 2 out of 10 on the scale of good ideas, but it beats out just straight drilling with no inserts or epoxy...