Baller skier2788 Posted July 14, 2015 Baller Share Posted July 14, 2015 I know that there are a few pilots on here. I am looking for some help with a baggage claim on a frontier flight. Flew from Austin to denver and upon arrival found my sportube crushed and ski cracked. Guy at baggage claim took some terrible pictures of it all and gave me a number to call this morning. To start with it was the wrong number. Got the new number and got told twice it wasn't their department and transfered. That eventually lead me to getting an answering machine and leaving a message.two hours later no return phone call. So far frontier has been terrible Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 14, 2015 Author Baller Share Posted July 14, 2015 Some pictures of it Link to comment Share on other sites More sharing options...
Baller MattP Posted July 14, 2015 Baller Share Posted July 14, 2015 I hope you can get it worked out. Looks like a 747 rolled over it on a landing.... Link to comment Share on other sites More sharing options...
Baller gregy Posted July 14, 2015 Baller Share Posted July 14, 2015 Your having some bad luck skis! Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 14, 2015 Author Baller Share Posted July 14, 2015 It has been a rough summer. Cold and rain all of may. Got a sinus infection for a couple of weeks and now I am through my 4th ski. Sad part is I just set a new pb 1.5 at 38 at 36mph. Link to comment Share on other sites More sharing options...
Baller gregy Posted July 14, 2015 Baller Share Posted July 14, 2015 Well congrats on the PB. Good talking to you Saturday. Hopefully Frontier will step-up. Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 14, 2015 Author Baller Share Posted July 14, 2015 Thanks gregy I hope so too. It was a pleasure meeting you Link to comment Share on other sites More sharing options...
Baller rq0013 Posted July 14, 2015 Baller Share Posted July 14, 2015 I think it's a sign. Ride a vapor Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 14, 2015 Author Baller Share Posted July 14, 2015 I am leaning more and more that way Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 15, 2015 Author Baller Share Posted July 15, 2015 Finally talked to Frontier. Said they are responsible for nothing have a nice day Link to comment Share on other sites More sharing options...
Baller mwetskier Posted July 16, 2015 Baller Share Posted July 16, 2015 if you care enough check this out - davecarrollmusic.com/music/ubg/ also related - Link to comment Share on other sites More sharing options...
Baller oldjeep Posted July 16, 2015 Baller Share Posted July 16, 2015 According to their site they are not liable unless you use a hard sided case. Might want to take another crack at it since it was a hardside. https://content.flyfrontier.com/travel-information/baggage Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 16, 2015 Author Baller Share Posted July 16, 2015 @mwetskier that is awesome I wonder what I could do.... @oldjeep that is what I asked but the manager in denver was having none of it. I politely asked her schedule and will be having a face to face in the morning. If that fails it will be to Adams County Courthouse to file with small claims court. Link to comment Share on other sites More sharing options...
Baller rawly Posted July 16, 2015 Baller Share Posted July 16, 2015 Come up with lyrics and send the busted ski to @Ed_Johnson and he could probably do good with the song. He did the Vapor one "all about the space ". Think @ToddL wrote the lyrics. Good luck with the ski. A whole new meaning to The Final Frontier. Link to comment Share on other sites More sharing options...
Baller adkh2oskier Posted July 16, 2015 Baller Share Posted July 16, 2015 @skier2788. If you own a home and have Homeowners Insurance you may be covered under the policy for the ski and case. You should check with your Company and/or Agent. Damage should be covered minus your deductible and if the company pays you they will go after Frontier to gat all the money back they pay you, since Frontier should be the one paying you in the first place. If they are successful in collecting from Frontier you will also get your deductible back. Even if you rent and have Renters Insurance the same may be true, Check into it, it's easier than small claims court too. Good luck. Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 16, 2015 Author Baller Share Posted July 16, 2015 @adkh2oskier thanks that's good advice after a trio back to the airport and sitting with the baggage claim manager for over an hour arguing policy. I got them to pay a portion of the sportube because as they put it. "It wasn't new" bought December 2013 so it's real old. They are going to pay to have the ski refurbished/repaired. a lot of leg work and phone calls. Lesson is if a ski is damaged stay at the baggage claim until they do something. Take pictures fill out a form they are suppose to give you but dont. Don't take anything they say at face value. Will avoid Frontier at all costs now. Link to comment Share on other sites More sharing options...
Baller Stevie Boy Posted July 16, 2015 Baller Share Posted July 16, 2015 @skier2788 I actually have dedicated insurance for my ski and equipment, my insurance pays out even if I damage my ski while in use, they have already replaced one ski that got ruined with a really bad handle ding, if you look around at activity insurance, it is not that expensive, I probably pay around $60 a year, a no brainer if you are travelling with your ski quite a bit. Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 16, 2015 Author Baller Share Posted July 16, 2015 @Stevie Boy that is awesome I will look into that as I fly 4 to 6 times a year with my ski. Would be worth the 60 a year Link to comment Share on other sites More sharing options...
Baller MattP Posted July 16, 2015 Baller Share Posted July 16, 2015 @Stevie Boy who does one go through to get ski equpitment insurance ? Link to comment Share on other sites More sharing options...
Baller Ilivetoski Posted July 16, 2015 Baller Share Posted July 16, 2015 ^... Yeah that would be good to know before nationals... Link to comment Share on other sites More sharing options...
Baller Stevie Boy Posted July 16, 2015 Baller Share Posted July 16, 2015 I live in the UK so you guys would have to look around in the USA, like I said there are activity insurance agents that insure, you for - travel, and/or personal injury and/or equipment. Activity equipment Insurance comes in four categories, Air, Land, Water, Snow. Water Category has : Canoe/Kayak - Water Skiing - Wind Surfing - Swimming - Yacthing/Sailing Good Hunting ! Link to comment Share on other sites More sharing options...
Baller adkh2oskier Posted July 16, 2015 Baller Share Posted July 16, 2015 @skier2788 It might be easier just to deal with your Home insurance, most policies have a "replacement cost" provision which basically pays you the full cost to replace it even though the item was not new at the time of the damage. As for the ski, in your first post you said the ski was cracked? If so, how would anyone repair or refurbish it? And at your level of skiing, if it is really cracked, would your trust someone to repair it. If it's cracked I wouldn't trust a repair unless it came form the manufacturer, you sure don't want to be coming into 5 ball @ 35 and have the ski break in half and risk serious injury. Something to think about. Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 16, 2015 Author Baller Share Posted July 16, 2015 @adkh2oskier the tip is cracked at about 3 inches down. The repair would be made by manufacturer. They want released from all liabilty with it even after the repair. Which I can understand. Since the crack is not in what zi feel is a critical part of the ski I am not too worried. Sucks the ski is less then a month old. Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 16, 2015 Author Baller Share Posted July 16, 2015 Amazing that's all that happened. I mostly want people to know how terrible Frontier is. If I can stop one person from flying their ski equipment with Frontier it is worth it. Link to comment Share on other sites More sharing options...
Baller JayG80 Posted July 16, 2015 Baller Share Posted July 16, 2015 @MattP Boat US offers as an add on rider to their boat insurance. Below is from their site.https://www.boatus.com/insurance/policy.asp Watersports Package Up to $5000 in Actual Cash Value coverage for your watersports equipment in one convenient package! Includes increased medical payment limits, automatic tournament coverage and more! (Available with any BoatUS policy, except PWC Policy) Link to comment Share on other sites More sharing options...
Baller oldjeep Posted July 16, 2015 Baller Share Posted July 16, 2015 Interesting since Frontier is a big (snow) skier airline. Never had any issues with them, but it is a lot harder to damage a snowski, especially with as tight as they need to be packed to keep them from moving. Link to comment Share on other sites More sharing options...
Baller MattP Posted July 16, 2015 Baller Share Posted July 16, 2015 @JayG80 thanks. I use BoatUS and will look into that. Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 16, 2015 Author Baller Share Posted July 16, 2015 @oldjeep l8vin gm in Colorado I know a lot of people who regularly fly in with Frontier. I will warn every single one of my experience. Baggage claim agent fails to take clear photos of damage gives me a number Frontier no longer uses. Then leave a voicemail with no response for 30 hours and that's only because I kept calling. Was given a second phone number by Frontier care on twitter that was no good. Finally had to drive an hour back to the airport to show them my stuff a second time. Only to arrive at this solution. Link to comment Share on other sites More sharing options...
Baller skier2788 Posted July 16, 2015 Author Baller Share Posted July 16, 2015 Oh and there is some form I should have filled out that night with my claim the baggage agent never gave me Link to comment Share on other sites More sharing options...
Baller JayG80 Posted July 16, 2015 Baller Share Posted July 16, 2015 @MattP I can not tell if the watersports coverage applies to airline travel or just gear in your boat. Let us know what you find out. Add a Bundle of Extra Coverages for your watersports gear by selecting our WATERSPORTS PACKAGE -- just $30 in addition to your premium Up to $5000 in Actual Cash Value Coverage for your waterskis, inflatables, wakeboards, scuba or snorkel gear. Increased Medical Payments Coverage -- $5000 per person. Automatic Tournament Coverage -- Should a claim cause you to miss the event. Entry Fee Reimbursement for Competitive Wakeboarders or Waterskiers http://www.boatus.com/pressroom/release.asp?id=918#.Vagt6NJViko Link to comment Share on other sites More sharing options...
Baller_ Wish Posted July 24, 2015 Baller_ Share Posted July 24, 2015 Link to comment Share on other sites More sharing options...
Baller DaveD Posted July 24, 2015 Baller Share Posted July 24, 2015 Is that @Horton's baby picture? Link to comment Share on other sites More sharing options...
Administrators Horton Posted July 24, 2015 Administrators Share Posted July 24, 2015 @DaveD not Buford but I like the photo Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller DaveD Posted July 24, 2015 Baller Share Posted July 24, 2015 @horton, Maybe I should have worded that a little better. I'm thinking that kid looks like you. Buford's 100x cuter. Link to comment Share on other sites More sharing options...
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