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Phoenix Trailers - outstanding customer service


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Chip, from Phoenix Trailer, stood behind a trailer 2-years out of warranty. A couple of weeks ago, I put the MasterCraft on the trailer and a bunk fell off underneath the boat. What happened is the newly mandated EPA formulation for treating the boards used brine and the salts had eaten away the steel. He renewed the trailer with new steel, paint, bunk boards, carpet, and even added in some post bumpers. The rest of the trailer is good and aging well. My next boat trailer will be a Phoenix. He earned some loyality from me.
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