Baller ToddA Posted February 10, 2017 Baller Share Posted February 10, 2017 Hey Ballers, I just wanted to give a huge Thank you and show of support for Steve aka "Chez" @ Pacific Slalom. Awhile back, I had a crack/defect in my Hardshell binding, and with no response from the Factory of that Hardshell, I called Steve to ask how I might go about getting in contact with the company to ask for some assistance. Without pause, Steve had a new shell shipped via FedEx, without any charge to me. This was a shell that I had not even purchased from Pacific Slalom! Steve went out of his way to take care of me and make certain that I did not loose any time on the water. I can't imagine a better experience and customer service situation, and I will give Steve and Pacific Slalom any business I can! Thanks again "Chez!" Link to comment Share on other sites More sharing options...
Baller ThePantsManCan Posted February 10, 2017 Baller Share Posted February 10, 2017 Yes. I can back up @ToddA on this. I had a ski get cracked open during shipping. Steve took care of me ASAP. Link to comment Share on other sites More sharing options...
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