Baller_ swbca Posted August 8, 2021 Baller_ Share Posted August 8, 2021 Been skiing on the D3 EVO for about 5 weeks, It was new sitting in a closet before then. I don't believe this ski came with this 8" crack. However, the slight lateral shift in the black to red margin at the crack could suggest it happened during production since the clear coat covering crack in the color layer is not cracked. So is this entirely cosmetic or something else ? Link to comment Share on other sites More sharing options...
Baller Drago Posted August 9, 2021 Baller Share Posted August 9, 2021 @swbca , you should contact D3 directly prior to bashing their quality Link to comment Share on other sites More sharing options...
Baller jhughes Posted August 9, 2021 Baller Share Posted August 9, 2021 That just looks like a wrinkle in the graphics layer of the ski, super common. D3 skis are built like tanks. Link to comment Share on other sites More sharing options...
Baller DavidN Posted August 9, 2021 Baller Share Posted August 9, 2021 That is not a crack. More like a wrinkle in the colored/printed sheet that was put down into the press manufacturing the ski. And there’s no clear coat on d3 skis, it’s resin. Nothing to worry Link to comment Share on other sites More sharing options...
Baller BraceMaker Posted August 9, 2021 Baller Share Posted August 9, 2021 they may still exchange your ski. Link to comment Share on other sites More sharing options...
Administrators Horton Posted August 9, 2021 Administrators Share Posted August 9, 2021 @swbca You need to read this https://www.ballofspray.com/forum#/discussion/20465/how-to-complain-and-or-how-to-get-better-customer-service Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller slow Posted August 9, 2021 Baller Share Posted August 9, 2021 swbca is kindly asking a question and not bashing a ski company Link to comment Share on other sites More sharing options...
Baller MDB1056 Posted August 9, 2021 Baller Share Posted August 9, 2021 Agreed- no one is bashing . Just asking a question . Link to comment Share on other sites More sharing options...
Administrators Horton Posted August 9, 2021 Administrators Share Posted August 9, 2021 outing a manufacturer for a "broken ski" is in the realm of bashing even if that is not the intention. Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller_ swbca Posted August 9, 2021 Author Baller_ Share Posted August 9, 2021 @BraceMaker @Horton If this is just minor cosmetic detail, as members who are familiar with the issue say, I'm not concerned and don't need customer service. I was just looking for information and learned that customer service wasn't necessary in about 5 minutes. Having this "common" detail addressed in the forum may answer other owner's questions in the future. Link to comment Share on other sites More sharing options...
Baller BraceMaker Posted August 9, 2021 Baller Share Posted August 9, 2021 @swbca specific to D3 my experience has been that they do really tight QC even on the graphics. That said they do sell all the demo and blem skis that are structurally sound. So there are blems out there cheaper. Not sure which route you went. Link to comment Share on other sites More sharing options...
Baller Broussard Posted August 9, 2021 Baller Share Posted August 9, 2021 Calling D3 could have addressed it in 2 minutes. . Link to comment Share on other sites More sharing options...
Baller dave2ball Posted August 9, 2021 Baller Share Posted August 9, 2021 @swbca that looks like a wrinkle in the cloth. Look at it more closely 2/3 across in the picture. You will see a raise in the cloth and a small flat spot then the rise in n the wrinkles starts again. Link to comment Share on other sites More sharing options...
Baller_ swbca Posted August 9, 2021 Author Baller_ Share Posted August 9, 2021 @BraceMaker I bought the ION and EVO blanks at about $300-$400 discount from a well known online dealer. The ION had a dent in the sidewall behind the rear binding causing a blister in the resin on the top of the ski at the impact point. The EVO had this very minor graphics issue and came without the hardware kit and wing. Neither cosmetic issue impacted the actual value of the skis. However there was no explanation for the discounts on the dealer's web-site promotion. I assumed it was just a seasonal sale. I have no complaints about D3 skis, but the technical and promotional comments on this thread were informative. Link to comment Share on other sites More sharing options...
Baller Drago Posted August 9, 2021 Baller Share Posted August 9, 2021 the D3s are pretty cheap because my wife can't slam it in the door comment was a bit into the bashing genre Link to comment Share on other sites More sharing options...
Baller BraceMaker Posted August 9, 2021 Baller Share Posted August 9, 2021 @swbca is there a sticker near the skis serial number? maybe a domed decal saying demo, blem, or factory test ski? Link to comment Share on other sites More sharing options...
Baller_ swbca Posted August 9, 2021 Author Baller_ Share Posted August 9, 2021 @BraceMaker There is no sticker or decal on the ski about demo status or other. I don't have an issue about any of this . . my post was asking if the appearance of a crack was just a cosmetic issue or something else. Turns out its not actually a crack but folds in the color application. Thanks for your information . . I'm heading for the lake. Link to comment Share on other sites More sharing options...
Baller AdamCord Posted August 9, 2021 Baller Share Posted August 9, 2021 100% a wrinkle in the graphic layer. Very common. Nothing to worry about Link to comment Share on other sites More sharing options...
Baller MDB1056 Posted August 9, 2021 Baller Share Posted August 9, 2021 @horton - no one said "broken ski " prior to your comment . This was a simple inquiry asking for input. Link to comment Share on other sites More sharing options...
Baller_ swbca Posted August 9, 2021 Author Baller_ Share Posted August 9, 2021 @Drago I contacted the well known on line retailer by email about the dent and resin blister that came in the sidewall of the new ION. He replied saying it wasn't right, that he had forwarded the information to D3 and would get back to me when he heard something. I never heard from him and I just decided to forget about it. With that experience I decided to ask this forum about this "non-crack" in the EVO. I was more concerned about the appearance of an 8" crack - which I learned wasn't actually a crack. Link to comment Share on other sites More sharing options...
Administrators Horton Posted August 9, 2021 Administrators Share Posted August 9, 2021 @MDB1056 Cracked means broken to me. Goode ★ HO Syndicate ★ KD Skis ★ MasterCraft ★ PerfSki Radar ★ Reflex ★ S Lines ★ Stokes ★ Baller Video Coaching System Drop a dime in the can Link to comment Share on other sites More sharing options...
Baller slow Posted August 10, 2021 Baller Share Posted August 10, 2021 Agree 100% with MDB1056. Glad people most people could answer his question here respectfully. The forum is a great resource Link to comment Share on other sites More sharing options...
Baller condorpilot Posted August 10, 2021 Baller Share Posted August 10, 2021 I recently contacted D3 via the contact line on their site about a couple of matters re my old Quest 45,including a blemish on the " clear top coat ". Quoted my serial number and attached photos. Received a reply within hours from TW that gave full ski production details which answered one question and an explanation from another of their tech guys (sorry cant recall his name ) explaining that D3 do not use a resign top coat, rather a plastic top layer, Both issues addressed very promptly and advice given to successfully address the second issue. Great customer service D3. Link to comment Share on other sites More sharing options...
Baller_ swbca Posted August 10, 2021 Author Baller_ Share Posted August 10, 2021 I am sorry this inquiry on BOS created so much tension. Last December I contacted the dealer when I had a similar question -with photos and order number- about impact damage on a new ION. He said he would contact D3 and get back to me . . it never happened. So yesterday when I had a question, I went to the forum for information and received good answers in minutes. I love D3 skis. If there is a next time I need information, I will go straight to D3. Link to comment Share on other sites More sharing options...
Baller jimski Posted August 10, 2021 Baller Share Posted August 10, 2021 I wouldn’t ski on it if there’s and doubt Link to comment Share on other sites More sharing options...
Baller bigtex2011 Posted August 11, 2021 Baller Share Posted August 11, 2021 @swbca you shouldnt be sorry. I don't see what the big deal is. You just ask a question and it's seems answer came shortly thereafter. I hope you continue to post Link to comment Share on other sites More sharing options...
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