@wawaskr I'm not sure what the scuff mark is from. There appears to be the same mark on the other side just a little lighter. Could be from hitting the turn balls or standing on it when putting it on, on the ski deck. The seadeck rubbing off on it ? Not sure.
I would say that it is a consistent rub mark down the ski and a not a impact mark.
An impact would hit and bounce off or be pushed forward with the forward movement I would think.
@miskier Yes I would think you would have to hit something fairly solid to break a ski or have some sort of injury from hitting something that solid.
The problem is not so much about the ski breaking. Every manufacturer has a certain percentage of defective product. Who hasn't bought anything new and returned it because it was faulty?
For me it's about the service you get when you have a question, complaint or issue with that product. That's what separates the good companies from the not so good ones.
Isn't that why every one loves COSTCO (just kidding)
In this case I'm not happy with the product or the service I received. I feel as a customer, I have the right to good service or I should be able to return the product without the runaround or hassle.
I have been dealing with this for seven weeks and only now have posted about it as I have had not been given any definite answers from Goode if they will warranty it or give me my money back.