Baller vtmecheng Posted April 20, 2018 Baller Share Posted April 20, 2018 Had to post about this. I had a warranty experience with Radar and they were simply amazing. Sent a few pics and they offered a new one. The new one was damaged by FedEx, who treated the box like a step stool then punched a hole in it that dented the ski. No issues, another ski was in the mail right away and I'm good to go... It's perfect and looks beautiful. Radar is top notch in my book. Great customer service is not common these days. Can't wait to get a ride on the new Graphite Senate! Link to comment Share on other sites More sharing options...
Supporting Member Than_Bogan Posted April 20, 2018 Supporting Member Share Posted April 20, 2018 Radar has been so good for the sport. Hard to go wrong with folks like @eddie_roberts_jr , @Chris Rossi, @brooks. Keep it up, guys!! Link to comment Share on other sites More sharing options...
Baller Ski_Dad Posted April 20, 2018 Baller Share Posted April 20, 2018 yes they are top notch ! Link to comment Share on other sites More sharing options...
Baller Bulldog Posted April 20, 2018 Baller Share Posted April 20, 2018 Companies like Radar do business the proper way. Treating your customers correctly is always the best decision. "Do Better..." Link to comment Share on other sites More sharing options...
Baller Killer Posted April 20, 2018 Baller Share Posted April 20, 2018 Mike what exactly are you complaining about? They offered you $400 for 3 year old boots yet here you are again. The new vapors with boa are a way nicer product than your 15 boots. You also inkd out the price you paid on your invoice shared in that other thread. Why? Link to comment Share on other sites More sharing options...
markchilcutt Posted April 20, 2018 Share Posted April 20, 2018 Radar is definitely doing business the right way. I have always had a very positive experience with them. Link to comment Share on other sites More sharing options...
Baller igkya Posted April 20, 2018 Baller Share Posted April 20, 2018 I had an issue with one of my BOA laces. They took care of it right away! Great Customer Service! Link to comment Share on other sites More sharing options...
Baller ryans1418 Posted April 27, 2018 Baller Share Posted April 27, 2018 Radar customer service is top notch. Got my Vapor Lithium in the mail without the windows in it. Contacted Radar and they sent over another ski. Link to comment Share on other sites More sharing options...
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