Baller sunperch Posted July 8, 2019 Baller Share Posted July 8, 2019 We completed the upgrade for the single puck conversion on our boat today. We had a few questions with several of the steps and had great customer service from Timmy, tech support and Jamie, sales. Our phone calls were promptly retuned, Timmy even called us back on Sunday afternoon! THANKS !! Link to comment Share on other sites More sharing options...
Baller Hockdog Posted July 8, 2019 Baller Share Posted July 8, 2019 Are you sure you weren't talking to the folks at Perfect Pass? Link to comment Share on other sites More sharing options...
Baller sunperch Posted July 8, 2019 Author Baller Share Posted July 8, 2019 @Hockdog nope, not perfect pass. Zero off convertion from dual to single puck with Rev S. Most of the time they answered the phone call with a live person, the times I had to leave a message they called back same day. I've heard others complain about their experiences. I was pleasantly surprised at how easy and helpful they were to work with. Installation complete, time to ski! Link to comment Share on other sites More sharing options...
Baller Andre Posted July 8, 2019 Baller Share Posted July 8, 2019 Get yourself a Powerball ticket...it"s your lucky week! My ski finish in 16.95 but my ass is out of tolerance! Link to comment Share on other sites More sharing options...
Baller Hockdog Posted July 8, 2019 Baller Share Posted July 8, 2019 I’ll say......... Link to comment Share on other sites More sharing options...
Baller mbabiash Posted July 8, 2019 Baller Share Posted July 8, 2019 @sunperch I had the same experience in upgrading to rev s. Answered or called back quickly. I think it was Timmy that I dealt with too. Super nice guy. Link to comment Share on other sites More sharing options...
Baller ski6jones Posted July 8, 2019 Baller Share Posted July 8, 2019 Also recently upgraded. Wasn't easy to get hold of people, but they were very helpful once I did. Link to comment Share on other sites More sharing options...
Members acmx Posted July 8, 2019 Members Share Posted July 8, 2019 Had very good service when I upgraded to rev.s, tech gave me his cell phone number and actually answered when I had a question. Link to comment Share on other sites More sharing options...
Baller_ The_MS Posted July 8, 2019 Baller_ Share Posted July 8, 2019 Did anyone ask if they could make us a system that feels good on all boats Link to comment Share on other sites More sharing options...
Baller eleeski Posted July 9, 2019 Baller Share Posted July 9, 2019 @MS Ever since Phil Adams and hand driving passed away, the "feel good" ride has been elusive. ZO has been the best feel for me ever since. It took a while to find settings I liked but now ZO is not a factor. Especially considering the other variables I'm struggling with. Glad to hear that they are getting more responsive and helpful! Eric Link to comment Share on other sites More sharing options...
Baller_ The_MS Posted July 9, 2019 Baller_ Share Posted July 9, 2019 @eleeski I like the pull I get every day behind our MC with the latest rev. I am sick of dealing with boat to boat settings to try and find that same feel. I would rather use my sets on binding/fin/ski testing. Link to comment Share on other sites More sharing options...
Baller John Brooks Posted July 9, 2019 Baller Share Posted July 9, 2019 I recently had to call ZO and had great service. Very friendly and helpful in my upgrade. Link to comment Share on other sites More sharing options...
Baller gregy Posted July 9, 2019 Baller Share Posted July 9, 2019 I had a good experience with them when I did my ZO conversion. I was actually surprised since all the negatives I had heard. Link to comment Share on other sites More sharing options...
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