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Thanks HO, great service


bishop8950
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  • Baller
I needed an Animal heal rubber because I messed one up modifying it, and the boot is otherwise new. I call HO, get a human on the phone immediately, Austin had the part in stock and I had it the next day. It seems that this level of service is rare these days and I really appreciate it HO!
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  • Baller

I sent an email this morning about a replacement part. @savaiusini responded very promptly. I received an additional email early this afternoon telling me the part had been shipped out.

 

Mad props to HO's customer service as well. Thanks again Sam!

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  • Baller
HO's always been great to me. A while back looking for new heel rubber for an old pair of Ninety-Eights on a CDX1 I called them and they sent me new heel rubber with pull handles - far better than the original with finger holes, no charge. Their only request was that I make a $5 charitable donation. I donated $20 to St Judes in HO's name. Also my daughters A2 needed a new Syndicate lion head and they sent replacement(s) immediately. Great folks.
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